Buzzbox Cloud PABX
Modern business telephony without the traditional switchboard.
Buzzbox Cloud PABX gives your business a complete, flexible phone system delivered through the cloud. Make and receive business calls from desk phones, computers or mobile devices, connect teams across different locations and manage how your calls are handled - all without the complexity and expense of a traditional on-site PABX.
Whether you have a handful of employees or teams spread across multiple locations, Buzzbox gives you the tools to keep everyone connected through one business communications platform.
Simple to manage. Flexible to use. Built for business.
Built for movement
Traditional PABX systems rely on equipment installed at your premises, often requiring specialist configuration whenever something needs to change.
Buzzbox moves the intelligence of your business phone system into the cloud.
Your telephone numbers, extensions, call routing, office hours, voicemail and other settings are managed centrally, while your team connects using compatible VoIP desk phones, computers or mobile devices.
There is no physical switchboard tying your phone system to one building - your business communications can move and grow with your business.
The essentials, connected
Give your business a professional telephone presence with one or multiple business numbers. Use a main company number for incoming calls, assign additional numbers to departments or individuals, or route different numbers to different destinations.
Existing business numbers can be ported to Buzzbox, allowing you to move your telephone system without changing the numbers your customers already know.
Give every member of your team their own extension and connect your organisation through one phone system. Employees can call each other from the same office, another branch or a remote location.
As your team changes, extensions can be added or removed without installing additional PABX hardware.
Your business number does not need to be tied to your desk. Use a compatible VoIP desk phone, a computer-based softphone or a mobile application - or use multiple devices with the same extension.
Your customers continue calling the same business numbers wherever your team happens to be working.
Every call, handled your way
Decide exactly what should happen when someone calls your business. Direct calls to an individual extension, multiple extensions, another business number, voicemail or an external telephone number.
Group multiple extensions together so incoming calls can ring the appropriate members of reception, sales, accounts, support or any other team you configure.
Configure business hours and automatically change how calls are handled depending on the time of day. After hours, send calls to voicemail, redirect them or follow a different call flow.
Stay reachable when you are away from your normal extension. Forward calls to another Buzzbox extension or an external telephone number, including a mobile phone.
Move calls between employees without asking customers to hang up. Whether your employees are in the same office or working from different locations, they remain part of the same business telephone system.
A professional first impression
Give callers clear options and direct them to the right destination with choices such as Press 1 for Sales, Press 2 for Accounts and Press 3 for Support.
Configure professional greetings and announcements for different parts of your call flow, including normal operating hours and after hours.
Give every extension the ability to receive messages when a call cannot be answered, including unanswered or after-hours calls.
Present your business identity on outgoing calls and see available caller information when receiving calls across multiple telephone numbers.
One extension, wherever work happens
Prefer the familiarity of a traditional office telephone? Buzzbox supports compatible standards-based VoIP desk phones while connecting through the cloud.
Turn a compatible smartphone into a business extension. Employees can make and receive business calls without giving customers their personal mobile number.
Use a compatible softphone on Windows, macOS or Linux to make and receive calls directly from a computer.
An extension can be used across compatible devices, allowing an employee to work from the device that makes sense for where they are.
Control from anywhere
Buzzbox gives authorised users access to an online management portal where the business phone system can be managed centrally. Common telephone system settings can be managed through a straightforward web interface.
Manage your:
Your phone system remains under your control as your business changes.
Designed for growing teams
Keep track of telecommunications usage and calling activity through the online portal. Straightforward billing and transparent usage mean fewer surprises and greater control over communications costs.
Buzzbox extensions can call one another without normal external call charges, whether colleagues are working in the same building or from different locations.
Connect employees across different branches and locations through the same Cloud PABX. One telephone system for the business rather than separate systems for every location.
Eligible existing business numbers can be ported to Buzzbox, allowing you to modernise your telephone system while retaining established contact numbers.
The Buzzbox difference
Remove the need for a traditional on-site PABX and the infrastructure normally associated with maintaining it.
Give employees access to their business extension wherever suitable internet connectivity is available.
Connect offices, remote workers and travelling employees through the same business telephone system.
Add or remove extensions and telephone numbers as your requirements change.
Control where calls go, when phones ring and what happens when nobody is available.
Port eligible existing telephone numbers instead of asking customers to learn new ones.
Use compatible desk phones, computers and mobile devices according to the needs of each employee.
Manage your telephone environment through a web-based portal rather than relying on physical PABX equipment.
Monitor usage and manage your telecommunications spend with greater transparency.
Every business handles calls differently. Buzzbox Cloud PABX gives you the flexibility to build a telephone system around the way your business works - from a straightforward office number with a few extensions to a multi-location environment connecting hundreds of employees.
Your numbers stay professional. Your team stays connected. And your phone system stays manageable.
Move your business communications to the cloud with Buzzbox.